Mentoring, Reintegration and Family Support
Our support services are designed to respond to the complex realities faced by children, young people and families when engagement with education becomes difficult. We work alongside schools and families to provide relational, inclusion focused support that helps stabilise behaviour, rebuild trust and support positive transitions back into learning.
This offer includes one to one mentoring for children and young people, parent and guardian support or mediation, and combined child and family packages. Support may be short term or more intensive, delivered online or in person, and tailored to key moments such as reintegration following suspension or exclusion, preparation for alternative provision, phased returns, or wider engagement and attendance concerns.
All services are practical and solution focused, grounded in a clear understanding of school systems and the pressures families face. The aim is to strengthen communication, improve consistency between home and school, and support sustainable, long term engagement with education.
All services operate within clear boundaries. This is not a therapeutic or clinical offer. Safeguarding is managed in line with school procedures, and all work is commissioned, monitored and overseen by the referring organisation.
In-Person Mentoring Packages
Our one to one mentoring packages provide targeted support for children and young people who are struggling to engage with education due to behavioural, emotional, or transitional challenges. Mentoring focuses on practical strategies, relationship building, and confidence development to support re engagement, regulation, and readiness for learning or reintegration. Interventions are time limited and outcomes focused, with delivery available online or in person. Mentoring can support reintegration following suspension or exclusion, preparation for alternative provision, or a phased or supported return to school.
Intensive
Fifteen one hour sessions
£1020
Starter
Six one hour sessions
£410
Core
Ten one hour sessions
£680
Short intervention
Four one hour sessions
£240
“The children enjoyed sessions because Shakira connected with them honestly and directly, gaining genuine respect.”
Amy, Pupil Support Worker.
Remote Engagement Support Package
The remote engagement support package offers structured online input for children and young people who are not currently able to access in person support or who require a flexible, home based approach. This package combines direct mentoring with parental involvement and clear reporting to support engagement, consistency, and planning. It is particularly suitable where attendance is low, anxiety is high, or short term engagement support is required prior to reintegration or transition.
Engagement support package
Includes
• Initial online consultation
• Six online mentoring sessions
• One parent consultation
• End of block summary report
Eight hours total delivery
£250
Ten sessions
Ten online 1 to 1 sessions
£390
Additional sessions
Per one hour session
£45
Fifteen sessions
Fifteen online 1 to 1 sessions
£540
Six sessions
Six online 1 to 1 sessions
£270
“Shakira builds strong rapport quickly with children and young people through her warm, approachable manner and clear communication. She works effectively with parents and guardians by being professional, supportive, and responsive.”
Melissa, Higher Level Teaching Assistant.
Combined Child and Family Support Packages
Our combined child and family support packages recognise that lasting change happens when children, families and schools are supported together. These packages bring targeted mentoring for children and young people alongside structured support for parents and carers, helping to strengthen communication, rebuild trust and support positive engagement with education during key moments of challenge or transition.
Combination: Transition support
Transition support
Time limited mentoring plus family planning session
£420
Combination: Engagement support
Six mentoring sessions plus two parent sessions
£385
Combination: Reintegration support
Ten mentoring sessions plus mediation
£480
“Shakira easily builds rapport with young people and their parents. She uses communication extremely effectively to ensure there is mutual understanding between all parties..”
Layna, Pupil Support Worker.
Parent and Guardian Support and Mediation
This service offers practical, inclusion focused support for parents and guardians navigating challenges with schools or educational settings. The aim is to improve communication, rebuild working relationships and support constructive problem solving around behaviour, attendance and reintegration. This support is relational and solution focused, working alongside schools to create greater clarity, consistency and understanding. This service is not counselling, legal advice or advocacy. It is designed to support positive engagement with education and strengthen school parent partnerships during periods of difficulty or change.
Reintegration Support
Areas of Support
• Understanding school systems and processes
• Repairing relationships following conflict
• Preparing for meetings, reviews or reintegration
• Supporting consistency between home and school
• De-escalation and communication support
• Behaviour and attendance plan guidance
Six weeks structured input
£300
Support Block
Areas of Support
• Understanding school systems and processes
• Repairing relationships following conflict
• Preparing for meetings, reviews or reintegration
• Supporting consistency between home and school
• De-escalation and communication support
• Behaviour and attendance plan guidance
Three sessions
£210
Mediation Package
Areas of Support
• Understanding school systems and processes
• Repairing relationships following conflict
• Preparing for meetings, reviews or reintegration
• Supporting consistency between home and school
• De-escalation and communication support
• Behaviour and attendance plan guidance
Three to four hours
£300
Single Session
Areas of Support
• Understanding school systems and processes
• Repairing relationships following conflict
• Preparing for meetings, reviews or reintegration
• Supporting consistency between home and school
• De-escalation and communication support
• Behaviour and attendance plan guidance
One hour